Terms and Conditions
This site is © 2023 Durham Cricket.
Please read this disclaimer:
All visitors to this site visit and use all the functions at their own risk.
Durham Cricket and the members thereof accept no liability for any consequential damage caused to the user or his property, computer based or otherwise, or software or data, howsoever caused as a result of his visit to or use of this site.
Whilst Durham Cricket and its members use their best endeavours to maintain the accuracy and timeliness of information contained in this site, they accept no liability for problems arising from the data contained therein.
Please read this disclaimer:
All visitors to this site visit and use all the functions at their own risk.
Durham Cricket and the members thereof accept no liability for any consequential damage caused to the user or his property, computer based or otherwise, or software or data, howsoever caused as a result of his visit to or use of this site.
Whilst Durham Cricket and its members use their best endeavours to maintain the accuracy and timeliness of information contained in this site, they accept no liability for problems arising from the data contained therein.
Pitchside
In relation to the cricket match taking place at the ground spectators are not permitted to use a mobile telephone, tablet, laptop, computer or other kind of communication device to either (i) communicate or in any way transmit any form of commentary, data or other material, for any kind of betting or corrupt or unlawful purpose; or (ii) conduct continuous betting trading activity
REFUND SCHEME – TEST MATCHES
[ Please note: This refund policy does not apply to day 5 of Test Matches so ideally this wording should not be on day 5 tickets. If this is unavoidable due to ticket stock production requirements please note the penultimate sentence of the refund policy paragraph (in bold) and adjust the last sentence of the refund policy paragraph to reflect your circumstances. If your venue is selling tickets for Day 5 in advance, please can you share details of your Day 5 refund policy with Kate Hailstone at ECB. Please would all venues confirm their plans for 2023 day 5 ticket sales approach / ticket wording / venue refund policy with Kate Hailstone at ECB.
This refund policy does not apply to discounted walk up tickets on day 3 or 4 if the main reason for the discount is the prospect of an early finish (less than 30 overs). These discounted walk up tickets for day 3 or 4 must be marked as “no early finish refund”. The tickets should still show the value paid as they will be eligible for a refund in the event of bad weather. It is also fine if you choose to mark these tickets no refund at all; you may well choose to do this for ease when the reason for the discount is likely early finish. Any query on the day (or in advance) please contact Kate Hailstone at ECB. ]
For days 1 to 4 of the Test Match: If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) zero to 15 overs played – a full refund; (b) 15.1 overs to 30 overs played – a 50% refund. In no other circumstances can money be refunded. In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by [insert full name of relevant host cricket club] to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to [insert full name and address of relevant host cricket club] within 28 days of the Match date. For refund queries telephone [insert relevant contact number for host cricket club]. Also visit www.ecb.co.uk/refundscheme. Please allow 30 days from the receipt of the claim for your refund to be processed. ‘This refund policy does not apply to day 5 of Test Matches. For day 5 tickets…’
Cricket is against ticket touting – you must not buy or sell this ticket for more than its face value. Please see www.ecb.co.uk/toutsout for full re-sale/refund policy. All tickets are issued by or on behalf of [insert full name of relevant host cricket club]. Each Ticket is and shall remain at all times the property of [insert full name of relevant host cricket club].
No person who is subject to a life ban imposed and/or recognised by the ICC, the ECB or any other ICC Member as a result of a breach of any applicable ICC, ECB or other ICC Member rules, regulations, codes or directives shall be permitted to enter the ground and any such person found within the ground on the day of the match shall be liable to immediate removal from the ground.
Please note that the use of any cameras or mobile devices or any electronic equipment, for the recording, transmission or communication of match footage, details, statistics, images (on any platforms including but not limited to websites and social media) etc., is not permitted other than with the proper accreditation. All ground regulations apply.
REFUND SCHEME – ONE DAY INTERNATIONALS
If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) zero to 15 overs played and no result is obtained – a full refund; (b) 15.1 overs to 30 overs played and no result is obtained – a 50% refund. In no other circumstances can money be refunded. In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by [insert full name of relevant host cricket club] to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to [insert full name and address of relevant host cricket club] within 28 days of the Match date. For refund queries telephone [insert relevant contact number for host cricket club]. Also visit www.ecb.co.uk/refundscheme. Please allow 30 days from the receipt of the claim for your refund to be processed.
Cricket is against ticket touting – you must not buy or sell this ticket for more than its face value. Please see www.ecb.co.uk/toutsout for full re-sale/refund policy. All tickets are issued by or on behalf of [insert full name of relevant host cricket club]. Each Ticket is and shall remain at all times the property of [insert full name of relevant host cricket club].
No person who is subject to a life ban imposed and/or recognised by the ICC, the ECB or any other ICC Member as a result of a breach of any applicable ICC, ECB or other ICC Member rules, regulations, codes or directives shall be permitted to enter the ground and any such person found within the ground on the day of the match shall be liable to immediate removal from the ground.
Please note that the use of any cameras or mobile devices or any electronic equipment, for the recording, transmission or communication of match footage, details, statistics, images (on any platforms including but not limited to websites and social media) etc., is not permitted other than with the proper accreditation. All ground regulations apply.
REFUND SCHEME – T20 INTERNATIONALS
If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) zero to 10 overs are played of the only or last match of the day and no result is obtained – a full refund; (b) 10.1 overs to 20 overs are played of the only or last match of the day and no result is obtained – a 50% refund. In no other circumstances can money be refunded. In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by [insert full name of relevant host cricket club] to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to [insert full name and address of relevant host cricket club] within 28 days of the Match date. For refund queries telephone [insert relevant contact number for host cricket club]. Also visit www.ecb.co.uk/refundscheme. Please allow 30 days from the receipt of the claim for your refund to be processed.
Cricket is against ticket touting – you must not buy or sell this ticket for more than its face value. Please see www.ecb.co.uk/toutsout for full re-sale/refund policy. All tickets are issued by or on behalf of [insert full name of relevant host cricket club]. Each Ticket is and shall remain at all times the property of [insert full name of relevant host cricket club].
No person who is subject to a life ban imposed and/or recognised by the ICC, the ECB or any other ICC Member as a result of a breach of any applicable ICC, ECB or other ICC Member rules, regulations, codes or directives shall be permitted to enter the ground and any such person found within the ground on the day of the match shall be liable to immediate removal from the ground.
Please note that the use of any cameras or mobile devices or any electronic equipment, for the recording, transmission or communication of match footage, details, statistics, images (on any platforms including but not limited to websites and social media) etc., is not permitted other than with the proper accreditation. All ground regulations apply.
REFUND SCHEME – 50 OVER DOMESTIC FINAL
If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of only the match ticket value subject to there being: (a) zero to 15 overs played and no result is obtained – a full refund; (b) 15.1 overs to 30 overs played and no result is obtained – a 50% refund. In no other circumstances can money be refunded. In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by [insert full name of relevant host cricket club] to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to [insert full name and address of relevant host cricket club] within 28 days of the Match date. For refund queries telephone [insert relevant contact number for host cricket club]. Also visit www.ecb.co.uk/refundscheme. Please allow 30 days from the receipt of the claim for your refund to be processed.
Please note that in the event that the final is not completed on the scheduled day, there is a reserve day (the following day). In this event, your ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.
Cricket is against ticket touting – you must not buy or sell this ticket for more than its face value. Please see www.ecb.co.uk/toutsout for full re-sale/refund policy. All tickets are issued by or on behalf of [insert full name of relevant host cricket club]. Each Ticket is and shall remain at all times the property of [insert full name of relevant host cricket club].
No person who is subject to a life ban imposed and/or recognised by the ICC, the ECB or any other ICC Member as a result of a breach of any applicable ICC, ECB or other ICC Member rules, regulations, codes or directives shall be permitted to enter the ground and any such person found within the ground on the day of the match shall be liable to immediate removal from the ground.
Please note that the use of any cameras or mobile devices or any electronic equipment, for the recording, transmission or communication of match footage, details, statistics, images (on any platforms including but not limited to websites and social media) etc., is not permitted other than with the proper accreditation. All ground regulations apply.
REFUND SCHEME – T20 FINALS DAY
If, for the day for which the ticket is valid, play does not take place OR play is restricted, you will be entitled to a refund of the match ticket value only subject to the below: (a) if the second semi-final does not achieve a result – a full 100%; (b) if both semi-final matches do achieve a result but (i) there are zero to 10 overs played of the T20 Final (the last scheduled match of the day) AND (ii) no result is obtained in the T20 Final – a 50% refund. In no other circumstances can money be refunded.
In respect of tickets purchased in advance for the day on which this ticket is valid, refunds will be made automatically by [insert full name of relevant host cricket club] to the original purchaser only, either by refunding his or her debit or credit card or by sending a cheque. In respect of tickets purchased at the Ground on the day for which this ticket is valid, refunds may be claimed by sending this ticket with your name and address in block capitals to [insert full name and address of relevant host cricket club] within 28 days of the Match date. For refund queries telephone [insert relevant contact number for host cricket club]. Also visit www.ecb.co.uk/refundscheme. Please allow 30 days from the receipt of the claim for your refund to be processed.
Please note that in the event that the final is not completed on the scheduled day, there is a reserve day (the following day). In this event, your ticket will be valid for entry on the reserve day and you will still be entitled to claim your refund, if applicable.
Cricket is against ticket touting – you must not buy or sell this ticket for more than its face value. Please see www.ecb.co.uk/toutsout for full re-sale/refund policy. All tickets are issued by or on behalf of [insert full name of relevant host cricket club]. Each Ticket is and shall remain at all times the property of [insert full name of relevant host cricket club].
No person who is subject to a life ban imposed and/or recognised by the ICC, the ECB or any other ICC Member as a result of a breach of any applicable ICC, ECB or other ICC Member rules, regulations, codes or directives shall be permitted to enter the ground and any such person found within the ground on the day of the match shall be liable to immediate removal from the ground.
Please note that the use of any cameras or mobile devices or any electronic equipment, for the recording, transmission or communication of match footage, details, statistics, images (on any platforms including but not limited to websites and social media) etc, is not permitted other than with the proper accreditation. All ground regulations apply.